Let us know if you have any other questions. In the meantime, if you're having difficulties with your downloads for offline listening, we'd recommend to check out this support page.
Reinstalling the app will also remove any downloaded music from your device. To find the devices logged into your account you just need to go to and find your account, go to the drop-down box and you can find devices and see.
However, adding a new device when you've already reached the 5 devices limit will automatically remove any downloads from the one device that hasn't been used in the longest amount of time. In the past, it was possible to see all of your offline devices on your account page, but this option is no longer available. While there is no page that will show you a list of all your logged in devices, you'll see an in-app notification when your account is being used somewhere else. We also send emails about new logins to help keep your account safe. If you see a login you don’t recognize, get help here.
Hello there and for reaching out to the Community. We're happy to shed some light on the situation.
